First Visit = First Birthday

The American Academy of Pediatric Dentistry recommends establishing a dental home by your child’s first birthday. Preventive appointments are important for many reasons. Not only do they help us keep track of your child’s development, but they also allow you to ask questions and learn how to keep your child’s teeth healthy and smile bright. We give a lot of great information to parents of infants about habits, diet, oral hygiene routine, fluoride use, teething, growth and development, and safety. We hope this is the start of a long relationship of health habits and happy smiles!

A mother holds her happy baby during a dentist visit.
Panther Pediatric Dentistry is committed to providing quality, compassionate, and comprehensive dental care for children 0 to 12 years of age. There is a high demand for the services we provide and our practice is growing in an effort to help meet the needs of our community. We appreciate your patience and understanding as we aim to help you and your family SMILE with Panther Pride.

Missed Appointment Policy

We understand that life happens! Because appointments are in high demand at Panther Pediatric Dentistry, we require a 24-hour notice for cancellation of appointments. If a 24-hour notice is not given, it will be counted as a missed appointment.

For new patients to the practice, if the first appointment is a missed appointment (no-show, late, or less than 24-hour notice of a need to cancel), the privilege to schedule an appointment in advance will be lost and a child may be seen on a same-day only basis, as the schedule allows. Please be sure to have the parent/legal guardian present at the first visit (with photo identification and proof of guardianship) to complete new patient paperwork and give consent for treatment. Without proper documentation, the appointment may be modified or even canceled, resulting in a missed appointment.

For existing patients, after two missed appointments, (no-show, late, or less than 24-hour notice of a need to cancel), the privilege to schedule an appointment in advance will be lost and a child may be seen on a same-day only basis, as the schedule allows.

If a same-day appointment is kept, the family regains the privilege to schedule in advance. However, another missed appointment puts a patient back in same-day only status.

Late Patient Policy

The Pride at Panther Pediatric Dentistry will try to work a late patient into the schedule, if possible, and planned treatment may be modified based on time. However, if a child arrives more than 10 minutes late for the appointment, the appointment may be canceled and counted as a missed appointment. After two missed appointments, the privilege to schedule an appointment in advance will be lost and a child may be seen on a same-day only basis, as the schedule allows.

Request an Appointment

We are always welcoming new Cubs to our Panther Pride. You can call our office at (216) 938-8501 and a friendly team member will be happy to schedule an appointment for your child. Please have insurance information ready at the time you call so that we can create your child’s chart while on the phone with you. If your child is in pain or experiencing a dental emergency, please call the office as soon as possible. If you are being referred by another dentist, please let us know!

Financial Policies

At Panther Pediatric Dentistry we aim to provide comprehensive, high-quality, and affordable treatment for your child. We expect full payment at the time the services are rendered. Our office accepts payments by cash or card including Visa, Master Card, Discover, and American Express. We do not accept checks at the office.

We are an in-network provider for most commercial and state-funded insurance plans including CareSource. Other insurances we accept include Molina Healthcare, United Healthcare Community Plan, Paramount Advantage, Buckeye, Medicaid, Delta Dental, Cigna, Aetna, Anthem, and more.  Because insurance policies vary, we can only estimate your payment based on the information provided by your insurance company but cannot guarantee the actual amount.

A small boy in a bright, blue shirt smiles widely to show off his white teeth.

Although we make every effort to obtain accurate information from the insurance carrier, verification of benefits is not a guarantee that an insurance carrier will pay a claim, or pay the amount estimated. Patients are responsible for checking their benefits prior to treatment. Co-pays and payment/balances must be paid at the time of services. The insurance carrier makes the final determination, based upon the plan’s level of coverage and associated policies, upon receiving the claim. Denied claims become the responsibility of the patient. If your benefits change during the course of treatment, the financially responsible party is accountable for all charges. You will be able to review our financial policy in the new patient paperwork.

Our helpful team is always happy to answer your financial questions. Please call us at 216-938-8501 during business hours to speak with a team member if you have any further questions or concerns.